Learn how to monitor, analyze, and act on your CSA scores so you can protect your company and stay off the FMCSA's radar.
Kathy Close - DOT Editor - J. J. Keller & Associates, Inc.
February 12 , 2021
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The Federal Motor Carrier Safety Administration (FMCSA) is the governing body for all motor carriers and, as such, determines a company’s compliance using the Safety Fitness Standard.
Based on their findings during a compliance review, the FMCSA determines a Safety Rating for the fleet based on the Safety Fitness Standard. They will receive one of three ratings —conditional, unsatisfactory, or satisfactory. The process for determining a safety rating can be found in 49 CFR 385, Appendix B.
FMCSA auditors conduct compliance reviews and audits as warranted — remotely or on-site — typically triggered when they receive a legitimate complaint about a carrier, if the carrier is involved in a high-profile crash, or if their CSA BASIC scores are above a reasonable threshold. In these cases, auditors rely on the Safety Management Cycle (SMC) to determine what safety management processes are in place, which processes might be breaking down, why they’re breaking down, and how they can be fixed.
Here’s information about each of the safety ratings.
This rating indicates a carrier does not have adequate safety management controls in place to ensure compliance. The company needs to make some changes to show it is working on the problem areas.
Although the carrier is not required to take action after getting a conditional rating, it‘s not something to take lightly. It could mean increased insurance rates and a reduced ability to attract and retain customers and qualified drivers.
This rating indicates that a motor carrier does not have adequate safety management controls in place to ensure compliance, and its violations are to such a degree that they are prohibited from operating commercial motor vehicles.
A satisfactory rating indicates the motor carrier’s safety management controls are considered functioning and adequate.
All new fleets (known as New Entrants) are given a “new entrant registration” status, and their safety management practices are monitored for 18 months. The FMCSA will perform a new entrant safety audit once the carrier has been in operation long enough to have sufficient records to evaluate the adequacy of its basic safety management controls — typically within the first three months of operation.
The compliance documents and processes examined for new entrants are the same as for those companies that have been in business for years. The safety audit monitors and assists a new company in establishing a sound safety program from the onset. It is for educational purposes and will not result in a safety rating. However, if inadequate basic safety management controls are found during a safety audit, the new entrant will be unable to continue operating in interstate commerce.
Anyone can view safety ratings on the SAFER website, making it essential to stay on top of your rating. Use your CSA BASIC scores as an advanced warning system. They can alert you to future enforcement actions — if your scores go higher, so do the odds of an audit or other review.
By monitoring, analyzing, and acting on your CSA scores and other data found in the CSA system, you can stay off the FMCSA’s radar.
Want more help? Talk with a compliance specialist about the Encompass® Fleet Management Platform. It helps you comply with the Federal Motor Carrier Safety Regulations (FMCSRs) and minimizes your risk of poor CSA BASIC scores.
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