Customer Support

Dedicated to Your Success

We're Here to Help - Contact Us

24/7 Driver Support

(800) 327-1342


Roadside Inspection Hotline

(855) 215-3637

Encompass Support

(800) 327-1342

7:00 AM to 6:00 PM CT


J. J. Keller & Associates, Inc.
P.O. Box 368
3003 W. Breezewood Lane
Neenah, WI 54957-0368

Woman with tablet

The J. J. Keller Support Difference

J. J. Keller employs more than 60 support specialists. Each one receives ongoing training to ensure every Encompass customer and their drivers get quick resolution on technical issues. But our support goes well beyond that!

Our customers can count on:

  • 24/7 Driver Support

  • 24/7 Roadside Inspection Hotline

  • Driver Training Videos and Resources

  • Implementation and Installation Services

  • Ask the Expert Feature - Safety & Compliance Experts at Your Service

  • Robust Online Support - Videos, FAQs, Guides and more

  • Regulatory Personal Assistant