Without exception, every fleet will have unassigned driving events that need to be resolved to remain compliant. These events happen when a vehicle moves without the driver being logged into their ELD system, or if they lose an ELD connection when driving. The J. J. Keller® Encompass® Fleet Management System helps fleets see and manage events with our newest feature, J. J. Keller® Encompass® SmartAssign Technology.


To assist customers with the challenges of managing unassigned drive time, we developed Encompass SmartAssign Technology — a proprietary algorithm within the Encompass® ELD system that reduces unassigned driving events by proposing log edits to drivers based on a user-determined confidence level, rather than waiting for manual review and assignment by the Encompass administrator. This expedited process reduces the potential for HOS violations by keeping driver’s hours more current and accurate.

The result is reduced turnaround time and improved compliance. Encompass customers have seen a 40% reduction in the number of unidentified driving events they have to manually review.

As a carrier, you are responsible for finding and correcting unassigned driving time. It’s in your best interest to address these events early and often to avoid potential non-compliance with hours-of-service regulations. Encompass makes this process easy and fast!

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Unassigned driving events occur any time a vehicle equipped with an automatic onboard recording device (AOBRD) or electronic logging device (ELD) is moved without a driver being logged into, or associated with, the device and vehicle. Without exception, every fleet will have unassigned driving events that need to be resolved to remain compliant. The key is knowing how to find and correct them in your ELD system.

According to section 395.32 of the Federal Motor Carrier Safety Administration (FMCSA) regulations:

Drivers must be presented with, and either accept or deny, any unassigned driving events. If denied, the carrier’s back office must investigate and choose to:

  • Assign the time to the correct driver
  • Attach a comment explaining why the time couldn't be assigned to a driver.

Ignoring unassigned time, hiding it elsewhere in the system, or deleting it is not an option.