Naro Enterprises

A couple years ago, Tony was feeling overwhelmed trying to keep up with safety and compliance while running the day-to-day operations of the business. “We were using old school techniques to keep track of our drivers’ DQ files along with each of our units. We are growing so fast and this technique was not working. There were always gaps or something that was overlooked, areas that were driving up our CSA scores,” said Tony. He attended a J. J. Keller hours-of-service event and was introduced to the Encompass® Fleet Management System.

The system helped streamline the company’s hiring and driver qualification processes.“Encompass makes hiring and employee set up easy. Every requirement is in there so you can see if you are missing anything, or if something is coming due. And if you have an audit, you can print all the documents. It looks nice and professional.”

Tony really appreciates the time he saves each day.

“I used to check the driver and vehicle expiration dates using spreadsheets at the start of my day. But this was so time consuming that I decided to send all our DQ files to an outside source, which cost $75 to set up each driver, and $15 per driver each month to maintain. They gave me two weeks notice of expiration dates. Now, with Encompass, I get 30-day, 60-day, and expired notices. Thanks to Encompass, I save an hour every morning, plus I don’t have the stress of worrying that I’ve overlooked any critical compliance requirements for a driver or unit.”

The company has also seen a notable improvement in their Hours of Service Compliance BASIC score since using Encompass, going from 77% before using the system to 49%.