A proactive approach is needed when your drivers are returning to work during the COVID-19 pandemic. Here are tips for getting back to 100% productivity.
Mark Schedler - Sr. DOT Editor - J. J. Keller & Associates, Inc.
July 03 , 2020
A proactive approach to developing a return-to-work plan is essential to coming out of the COVID-19 crisis in a strong position. Take time to consider these areas that can influence your success during the pandemic. We've also included some best practices you'll want to follow as you get your fleet back up to 100% capacity.
Frequent, timely, and relevant communication will keep drivers and employees less stressed and increase their ability to contribute. It’s important to include furloughed personnel in communications. No carriers can afford to lose any customers and high-performing employees.
Clear policies and procedures in all areas can be a roadmap that guides your actions. During the initial weeks of the COVID-19 pandemic, your disaster response plans, medical emergency policies and procedures, vehicle and facility sanitation procedures, and communication methods probably changed overnight. Review your current policies and procedures in light of COVID-19, and then update and share accordingly.
Affected personnel must also be trained and monitored for comprehension and consistent execution of new or updated policies and procedures. Well-trained staff, along with consistently sanitized vehicles and facilities, will instill confidence in drivers, office employees, and customers.
Conduct a thorough audit of key compliance areas to ensure you’ve caught any potential violations due to COVID-19-related activity:
It's an excellent time to question your current processes for efficiency and effectiveness. Talk with a compliance specialist about ways that you can improve current operations and plan for the future.
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